Picture by Engin Akyurt on Unsplash

Banks will assess your income and expenses, as well as use the Household Expenditure Measure to assess your borrowing power. There’s no set time frame for how long this can take. Depending on the circumstances and the lender it can be anything from under an hour to several weeks. More complex applications can take even longer - so how does your lender stack up?

CommBank (CBA) Home Loan Approval Times

According to CommBank’s website, while some customers have home loan contracts in place within 60 minutes, loans can often take 4-7 business days to be accepted.

InfoChoice contacted CommBank for a more accurate estimate, but has not received a response.

NAB Home Loan Approval Times

NAB has introduced its Simple Home Loan, a digital platform with what Home Ownership Executive Andy Kerr calls “fast and effortless” home loan approvals.

“Already we have seen some home loans unconditionally approved in as little as 15 minutes” Mr Kerr told Infochoice.

About 90% of NAB home loans are processed through the platform, with 35% of eligible customers approved in under one hour, and 50% receiving a decision within 24 hours.

In 2022, NAB claimed its average approval time across all home loan applications was less than two days

ANZ Home Loan Approval Times

ANZ publishes information about its home loan servicing levels here. As of September 2023, these are some of the standard turnaround times for the application of an assessment.

Stage

‘Simpler switch’-Like for like refinances that meet certain requirements

Simple application

Complicated application

New application

1 day

3 days

7 days

Additional documents

2 days

3 days

3 days

Once the loan has been approved, the following wait times are standard while the loan is finalised.

Stage

Service level

Document preparation

1 day

Document verification

1 day

Suncorp Home Loan Approval Times

Dylan Atherton, Head of Home Lending Products at Suncorp, told InfoChoice the average turnaround time for home lending applications is under three days. In 2022 it also introduced the Suncorp SunLight loan, which allows eligible lower risk applications to receive a response within 48 hours.

Mr Atherton says preparation is one of the best ways to speed up the approval process.

“Being organised with your identity documents and other approval information can significantly streamline things,” he told InfoChoice.

Macquarie Bank Home Loan Approval Times

According to Macquarie’s website, most applications can be turned around in under one business day if it qualifies. In 2021, a Macquarie spokesperson told Infochoice Group the average time to assessment, how long it takes for a credit analyst to pick up an application, was six hours.

Bank of Queensland Home Loan Approval Times

In 2021, BOQ told Infochoice Group its average conditional approval time was two business days, but have since stopped sharing this information externally.

AMP Home Loan Approval Times

An AMP spokesperson told Infochoice Group in 2021 the average turnaround time to a credit decision was just under six days. However, the AMP website says the majority of digital home loans can be approved these days within 24-48 hours.

Latest interest rates for above brands

Update resultsUpdate
LenderHome LoanInterest Rate Comparison Rate* Monthly Repayment Repayment type Rate Type Offset Redraw Ongoing Fees Upfront Fees Max LVR Lump Sum Repayment Additional Repayments Split Loan Option TagsFeaturesLinkComparePromoted ProductDisclosure
5.88% p.a.
5.89% p.a.
$2,959
Principal & Interest
Variable
$0
$0
60%
5.89% p.a.
5.91% p.a.
$2,962
Principal & Interest
Variable
$0
$350
60%
5.90% p.a.
6.03% p.a.
$2,966
Principal & Interest
Variable
$null
$300
60%
5.93% p.a.
5.96% p.a.
$2,975
Principal & Interest
Variable
$0
$845
60%
5.93% p.a.
6.08% p.a.
$2,975
Principal & Interest
Variable
$10
$450
70%
6.19% p.a.
6.19% p.a.
$3,059
Principal & Interest
Variable
$0
$160
70%
6.54% p.a.
6.63% p.a.
$3,174
Principal & Interest
Variable
$8
$350
70%
Important Information and Comparison Rate Warning

Base criteria of: a $400,000 loan amount, variable, fixed, principal and interest (P&I) home loans with an LVR (loan-to-value) ratio of at least 80%. However, the ‘Compare Home Loans’ table allows for calculations to be made on variables as selected and input by the user. Some products will be marked as promoted, featured or sponsored and may appear prominently in the tables regardless of their attributes. All products will list the LVR with the product and rate which are clearly published on the product provider’s website. Monthly repayments, once the base criteria are altered by the user, will be based on the selected products’ advertised rates and determined by the loan amount, repayment type, loan term and LVR as input by the user/you. *The Comparison rate is based on a $150,000 loan over 25 years. Warning: this comparison rate is true only for this example and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate. Rates correct as of . View disclaimer.

Important Information and Comparison Rate Warning

Why is my home loan taking so long to be approved?

These are some of the most common reasons that cause longer approval times.

Income is difficult to verify

If you are self employed, getting a home loan can become a bit more difficult. Lenders are normally a bit more apprehensive about self employed applicants because their income is harder to verify.

Whereas employees normally just need to provide a few payslips, the self employed usually need to provide extra evidence like business profit and loss statement, ABN registration details or personal tax returns, among other things. There might be a bit of back and forth with your lender as they try to get hold of all the information they need to approve you.

Credit approval

Ideally, your home loan application is given to someone in the direct lending department of the bank, who can verify all your details and approve you with a quick turn around. Some lenders though have credit departments that certain applications have to be sent to be approved, which tends to mean a delay.

This generally happens when certain red flags are raised with an application. For example, a poor credit history or a recent default usually means the application is automatically referred to a credit team, who will conduct a more in depth analysis of the borrower's trustworthiness. The following are a few other examples of situations where an application might be referred to credit, and therefore delayed:

  • The loan will push the applicants debt to income (DTI) ratio above a certain threshold (many lenders won’t lend more than 7-times someone’s income)

  • The lender appraises the property at a significantly lower value to the purchase price

  • Unusual or suspicious credit activity