Auswide Bank is a long-standing financial institution serving Queenslanders for over 50 years.
Founded to "provide a genuine alternative to the big banks", Auswide was initially focused on homeownership through savings and lending products, owing to its roots as a building society. After a series of mergers, it became what it is today - a homegrown bank with a strong regional presence providing a range of financial products and services.
Auswide Bank offers home loans, personal loans, car loans, savings accounts, credit cards, and term deposits, suitable for different customers. It also provides business and private (for high net worth clients) banking solutions.
Auswide serves and connects with its customers through its modest branch network, stretching from Brisbane to Townsville, and its digital presence via mobile banking and online platforms.
Bank-branded ATMs with 24-hour access are also located around Queensland, though limited availability and some machines only accessible during business hours often pose a challenge to some customers.
The bank also works closely with mortgage brokers, allowing it to reach more home loan customers through third-party partnerships.
"We listen and then deliver. Though we may be small, we make a big difference in our customers' lives," Auswide Bank says.
Customers frequently praise Auswide for its personalised service, especially in regional areas where it maintains a close connection with its client base.
In line with its community-focused ethos, the regional bank is deeply involved in local communities, supporting various grassroots programs, from youth rugby leagues to mental health awareness initiatives.
With its upcoming merger with Tasmania-based MyState Bank, Auswide is poised to expand its footprint spanning Australia's eastern seaboard.