Summerland Bank distinguishes itself as a community-driven financial institution committed to sustainability.
The bank, formerly Summerland Credit Union until November 2023, has been serving the Northern Rivers, NSW, community since 1964. While remaining customer-owned, the name change aims to reflect its growth and breadth of products and services.
Summerland Bank offers an array of banking products including savings accounts, credit cards, home loans, personal loans, and term deposits. As for digital banking solutions, it provides customers with a user-friendly mobile app and Internet banking platform for convenient access to their finances. It also maintains local branches for in-person transactions.
Summerland is also among the very few Australian banks that hold a B Corp certification. The certification, awarded by B Lab, evaluates companies based on their social and environmental performance.
One of the ways Summerland as a certified B Corp bank supports both people and the environment is by offering products that incentivise customers to pursue sustainability efforts like buying environmentally friendly homes or cars.
Its commitment to sustainability and community welfare is also reflected in its support for various environmental and social initiatives. Summerland Bank sponsors local organisations and projects that address social and environmental issues and contribute to overall community improvement.
Within its ranks, the bank demonstrates a ‘for community by the community’ approach by employing locals and offering them career development and a supportive work environment. Summerland also takes pride in operating on 100% renewable energy as part of its efforts to reduce greenhouse gas emissions.
Summerland Bank is highly regarded for its personalised and friendly brand of customer service. And by prioritising a community-first approach, the bank is successful in building trust and loyalty among its customers.